{"id":15322,"date":"2022-03-11T08:16:20","date_gmt":"2022-03-11T01:16:20","guid":{"rendered":"http:\/\/help.cukcuk.vn\/vi\/?post_type=ht_kb&#038;p=15322"},"modified":"2025-11-27T14:19:18","modified_gmt":"2025-11-27T07:19:18","slug":"tra-cuu-don-dat-hang-online","status":"publish","type":"ht_kb","link":"\/vi\/kb\/tra-cuu-don-dat-hang-online","title":{"rendered":"Tra c\u1ee9u \u0111\u01a1n \u0111\u1eb7t h\u00e0ng online"},"content":{"rendered":"<h3><strong>1. T\u1ed5ng quan<\/strong><\/h3>\n<p>B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn th\u1ef1c kh\u00e1ch c\u00e1ch tra c\u1ee9u tr\u1ea1ng th\u00e1i \u0111\u01a1n \u0111\u1eb7t h\u00e0ng online tr\u00ean Website b\u00e1n h\u00e0ng c\u1ee7a nh\u00e0 h\u00e0ng s\u1eed d\u1ee5ng MISA CukCuk. T\u00ednh n\u0103ng n\u00e0y gi\u00fap th\u1ef1c kh\u00e1ch d\u1ec5 d\u00e0ng theo d\u00f5i ti\u1ebfn tr\u00ecnh x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng, bi\u1ebft \u0111\u01b0\u1ee3c \u0111\u01a1n \u0111\u00e3 x\u00e1c nh\u1eadn, \u0111ang ch\u1ebf bi\u1ebfn, v\u1eadn chuy\u1ec3n hay \u0111\u00e3 ho\u00e0n th\u00e0nh, t\u1eeb \u0111\u00f3 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m khi \u0111\u1eb7t m\u00f3n online.<\/p>\n<p><strong>N\u1ed9i dung t\u1ed5ng quan g\u1ed3m:<\/strong><\/p>\n<ul>\n<li>C\u00e1ch tra c\u1ee9u \u0111\u01a1n h\u00e0ng v\u1edbi h\u00ecnh th\u1ee9c giao h\u00e0ng t\u1eadn n\u01a1i<\/li>\n<li>C\u00e1ch tra c\u1ee9u \u0111\u01a1n h\u00e0ng v\u1edbi h\u00ecnh th\u1ee9c t\u1ef1 \u0111\u1ebfn l\u1ea5y<\/li>\n<li>L\u01b0u \u00fd khi tra c\u1ee9u \u0111\u01a1n h\u00e0ng<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\"><strong>2. C\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n<\/strong><\/h3>\n<h4 style=\"text-align: justify;\"><strong>2.1. \u0110\u1ed1i v\u1edbi h\u00ecnh th\u1ee9c \u201cGiao h\u00e0ng t\u1eadn n\u01a1i\u201d<\/strong><\/h4>\n<p><strong>M\u1ee5c \u0111\u00edch:<\/strong>\u00a0Gi\u00fap th\u1ef1c kh\u00e1ch theo d\u00f5i l\u1ed9 tr\u00ecnh v\u00e0 tr\u1ea1ng th\u00e1i \u0111\u01a1n h\u00e0ng giao t\u1eadn n\u01a1i.<\/p>\n<p style=\"text-align: justify;\"><strong><em>Tr\u00ean trang Order online:<\/em><\/strong><\/p>\n<p><strong>B\u01b0\u1edbc 1:<\/strong> Sau khi th\u1ef1c kh\u00e1ch \u0111\u1eb7t m\u00f3n v\u00e0 thanh to\u00e1n th\u00e0nh c\u00f4ng tr\u00ean Website, nh\u1ea5n <strong>Tra c\u1ee9u \u0111\u01a1n h\u00e0ng<\/strong> \u0111\u1ec3 theo d\u00f5i l\u1ed9 tr\u00ecnh \u0111\u01a1n h\u00e0ng v\u00e0 m\u1ed1c th\u1eddi gian ho\u00e0n th\u00e0nh \u0111\u01a1n h\u00e0ng<\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15325\" src=\"\/vi\/wp-content\/uploads\/2022\/03\/1.png\" alt=\"\" width=\"1612\" height=\"903\" srcset=\"\/vi\/wp-content\/uploads\/2022\/03\/1.png 1612w, \/vi\/wp-content\/uploads\/2022\/03\/1-300x168.png 300w, \/vi\/wp-content\/uploads\/2022\/03\/1-1024x574.png 1024w, \/vi\/wp-content\/uploads\/2022\/03\/1-768x430.png 768w, \/vi\/wp-content\/uploads\/2022\/03\/1-50x28.png 50w, \/vi\/wp-content\/uploads\/2022\/03\/1-1536x860.png 1536w, \/vi\/wp-content\/uploads\/2022\/03\/1-60x34.png 60w, \/vi\/wp-content\/uploads\/2022\/03\/1-100x56.png 100w\" sizes=\"auto, (max-width: 1612px) 100vw, 1612px\" \/><\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15327\" src=\"\/vi\/wp-content\/uploads\/2022\/03\/2.png\" alt=\"\" width=\"1604\" height=\"900\" srcset=\"\/vi\/wp-content\/uploads\/2022\/03\/2.png 1604w, \/vi\/wp-content\/uploads\/2022\/03\/2-300x168.png 300w, \/vi\/wp-content\/uploads\/2022\/03\/2-1024x575.png 1024w, \/vi\/wp-content\/uploads\/2022\/03\/2-768x431.png 768w, \/vi\/wp-content\/uploads\/2022\/03\/2-50x28.png 50w, \/vi\/wp-content\/uploads\/2022\/03\/2-1536x862.png 1536w, \/vi\/wp-content\/uploads\/2022\/03\/2-60x34.png 60w, \/vi\/wp-content\/uploads\/2022\/03\/2-100x56.png 100w\" sizes=\"auto, (max-width: 1604px) 100vw, 1604px\" \/><\/p>\n<p><b>Ho\u1eb7c<\/b> Nh\u1ea5n v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng <strong>L\u1ecbch s\u1eed \u0111\u01a1n h\u00e0ng\/\u0111\u1eb7t ch\u1ed7,<\/strong> nh\u1eadp s\u1ed1 \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c m\u00e3 \u0111\u01a1n h\u00e0ng \u0111\u1ec3 xem chi ti\u1ebft<\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-31713\" src=\"\/vi\/wp-content\/uploads\/2022\/03\/lsdh.png\" alt=\"\" width=\"1521\" height=\"944\" srcset=\"\/vi\/wp-content\/uploads\/2022\/03\/lsdh.png 1521w, \/vi\/wp-content\/uploads\/2022\/03\/lsdh-768x477.png 768w, \/vi\/wp-content\/uploads\/2022\/03\/lsdh-50x31.png 50w, \/vi\/wp-content\/uploads\/2022\/03\/lsdh-60x37.png 60w, \/vi\/wp-content\/uploads\/2022\/03\/lsdh-100x62.png 100w\" sizes=\"auto, (max-width: 1521px) 100vw, 1521px\" \/><\/p>\n<p style=\"text-align: justify;\"><strong>B\u01b0\u1edbc 2:<\/strong> Xem chi ti\u1ebft <strong>l\u1ed9 tr\u00ecnh \u0111\u01a1n h\u00e0ng<\/strong> v\u1edbi c\u00e1c tr\u1ea1ng th\u00e1i:<\/p>\n<ul>\n<li><strong>\u201c\u0110\u00e3 \u0111\u1eb7t \u0111\u01a1n\u201d:<\/strong> \u0110\u01a1n h\u00e0ng v\u1eeba \u0111\u01b0\u1ee3c t\u1ea1o th\u00e0nh c\u00f4ng.<\/li>\n<li><strong>\u201c\u0110\u00e3 x\u00e1c nh\u1eadn\u201d:<\/strong> Nh\u00e2n vi\u00ean thu ng\u00e2n x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng.<\/li>\n<li><strong>\u201c\u0110ang ch\u1ebf bi\u1ebfn\u201d:<\/strong> B\u1ebfp\/Bar \u0111ang ch\u1ebf bi\u1ebfn m\u00f3n \u0103n.<\/li>\n<li><strong>\u201c\u0110ang v\u1eadn chuy\u1ec3n\u201d:<\/strong> \u0110\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u01b0\u1ee3c giao cho shipper.<\/li>\n<li><strong>\u201c\u0110\u00e3 nh\u1eadn \u0111\u01a1n\u201d:<\/strong> \u0110\u01a1n h\u00e0ng \u0111\u00e3 giao th\u00e0nh c\u00f4ng, thu ng\u00e2n x\u00e1c nh\u1eadn thu ti\u1ec1n.<\/li>\n<\/ul>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15328\" src=\"\/vi\/wp-content\/uploads\/2022\/03\/4.png\" alt=\"\" width=\"1611\" height=\"890\" srcset=\"\/vi\/wp-content\/uploads\/2022\/03\/4.png 1611w, \/vi\/wp-content\/uploads\/2022\/03\/4-300x166.png 300w, \/vi\/wp-content\/uploads\/2022\/03\/4-1024x566.png 1024w, \/vi\/wp-content\/uploads\/2022\/03\/4-768x424.png 768w, \/vi\/wp-content\/uploads\/2022\/03\/4-50x28.png 50w, \/vi\/wp-content\/uploads\/2022\/03\/4-1536x849.png 1536w, \/vi\/wp-content\/uploads\/2022\/03\/4-60x33.png 60w, \/vi\/wp-content\/uploads\/2022\/03\/4-100x55.png 100w\" sizes=\"auto, (max-width: 1611px) 100vw, 1611px\" \/><\/strong><\/p>\n<h4 style=\"text-align: justify;\"><strong>2.2. \u0110\u1ed1i v\u1edbi h\u00ecnh th\u1ee9c \u201cT\u1ef1 \u0111\u1ebfn l\u1ea5y\u201d<\/strong><\/h4>\n<p><strong>M\u1ee5c \u0111\u00edch:<\/strong>\u00a0Gi\u00fap th\u1ef1c kh\u00e1ch theo d\u00f5i ti\u1ebfn tr\u00ecnh \u0111\u01a1n h\u00e0ng t\u1ef1 \u0111\u1ebfn l\u1ea5y t\u1ea1i qu\u00e1n.<\/p>\n<p><strong>B\u01b0\u1edbc 1:<\/strong> Sau khi \u0111\u1eb7t m\u00f3n th\u00e0nh c\u00f4ng, th\u1ef1c kh\u00e1ch nh\u1ea5n\u00a0<strong>Tra c\u1ee9u \u0111\u01a1n h\u00e0ng<\/strong>\u00a0tr\u00ean Website.<\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15330\" src=\"\/vi\/wp-content\/uploads\/2022\/03\/5-1.png\" alt=\"\" width=\"1580\" height=\"827\" srcset=\"\/vi\/wp-content\/uploads\/2022\/03\/5-1.png 1580w, \/vi\/wp-content\/uploads\/2022\/03\/5-1-300x157.png 300w, \/vi\/wp-content\/uploads\/2022\/03\/5-1-1024x536.png 1024w, \/vi\/wp-content\/uploads\/2022\/03\/5-1-768x402.png 768w, \/vi\/wp-content\/uploads\/2022\/03\/5-1-50x26.png 50w, \/vi\/wp-content\/uploads\/2022\/03\/5-1-1536x804.png 1536w, \/vi\/wp-content\/uploads\/2022\/03\/5-1-60x31.png 60w, \/vi\/wp-content\/uploads\/2022\/03\/5-1-100x52.png 100w\" sizes=\"auto, (max-width: 1580px) 100vw, 1580px\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 2:<\/strong> Xem chi ti\u1ebft<strong> l\u1ed9 tr\u00ecnh \u0111\u01a1n h\u00e0ng<\/strong> v\u1edbi c\u00e1c tr\u1ea1ng th\u00e1i:<\/p>\n<ul>\n<li><strong>\u201c\u0110\u00e3 \u0111\u1eb7t \u0111\u01a1n\u201d:<\/strong> \u0110\u01a1n h\u00e0ng v\u1eeba \u0111\u01b0\u1ee3c t\u1ea1o th\u00e0nh c\u00f4ng.<\/li>\n<li><strong>\u201c\u0110\u00e3 x\u00e1c nh\u1eadn\u201d:<\/strong> Nh\u00e2n vi\u00ean thu ng\u00e2n x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng.<\/li>\n<li><strong>\u201c\u0110\u00e3 nh\u1eadn \u0111\u01a1n\u201d:<\/strong> B\u1ebfp\/Bar ch\u1ebf bi\u1ebfn xong, thu ng\u00e2n li\u00ean h\u1ec7 th\u1ef1c kh\u00e1ch nh\u1eadn h\u00e0ng v\u00e0 x\u00e1c nh\u1eadn ho\u00e0n th\u00e0nh \u0111\u01a1n.<\/li>\n<\/ul>\n<ol style=\"text-align: justify;\">\n<li style=\"list-style-type: none;\"><\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15331\" src=\"\/vi\/wp-content\/uploads\/2022\/03\/6.png\" alt=\"\" width=\"1268\" height=\"515\" srcset=\"\/vi\/wp-content\/uploads\/2022\/03\/6.png 1268w, \/vi\/wp-content\/uploads\/2022\/03\/6-300x122.png 300w, \/vi\/wp-content\/uploads\/2022\/03\/6-1024x416.png 1024w, \/vi\/wp-content\/uploads\/2022\/03\/6-768x312.png 768w, \/vi\/wp-content\/uploads\/2022\/03\/6-50x20.png 50w, \/vi\/wp-content\/uploads\/2022\/03\/6-60x24.png 60w, \/vi\/wp-content\/uploads\/2022\/03\/6-100x41.png 100w\" sizes=\"auto, (max-width: 1268px) 100vw, 1268px\" \/><\/p>\n<h3><strong>3. L\u01b0u \u00fd<\/strong><\/h3>\n<ul>\n<li>N\u1ebfu \u0111\u01a1n h\u00e0ng kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n (h\u1ebft m\u00f3n, qu\u00e1 t\u1ea3i\u2026), thu ng\u00e2n s\u1ebd <strong>\u201cHu\u1ef7 \u0111\u01a1n h\u00e0ng\u201d<\/strong> tr\u00ean h\u1ec7 th\u1ed1ng. Th\u1ef1c kh\u00e1ch s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o<strong> \u201c\u0110\u01a1n h\u00e0ng c\u1ee7a b\u1ea1n \u0111\u00e3 b\u1ecb hu\u1ef7\u201d<\/strong> k\u00e8m l\u00fd do.<\/li>\n<\/ul>\n<p style=\"padding-left: 40px; text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15332\" src=\"\/vi\/wp-content\/uploads\/2022\/03\/7.png\" alt=\"\" width=\"1574\" height=\"835\" srcset=\"\/vi\/wp-content\/uploads\/2022\/03\/7.png 1574w, \/vi\/wp-content\/uploads\/2022\/03\/7-300x159.png 300w, \/vi\/wp-content\/uploads\/2022\/03\/7-1024x543.png 1024w, \/vi\/wp-content\/uploads\/2022\/03\/7-768x407.png 768w, \/vi\/wp-content\/uploads\/2022\/03\/7-50x27.png 50w, \/vi\/wp-content\/uploads\/2022\/03\/7-1536x815.png 1536w, \/vi\/wp-content\/uploads\/2022\/03\/7-60x32.png 60w, \/vi\/wp-content\/uploads\/2022\/03\/7-100x53.png 100w\" sizes=\"auto, (max-width: 1574px) 100vw, 1574px\" \/><\/p>\n<ul>\n<li>Sau khi \u0111\u1eb7t h\u00e0ng th\u00e0nh c\u00f4ng, th\u1ef1c kh\u00e1ch c\u00f3 th\u1ec3 xem t\u1ed5ng s\u1ed1 l\u01b0\u1ee3ng \u0111\u01a1n \u0111\u00e3 \u0111\u1eb7t t\u1ea1i m\u1ee5c\u00a0<strong>Tra c\u1ee9u \u0111\u01a1n h\u00e0ng<\/strong>\u00a0tr\u00ean trang ch\u1ee7.<\/li>\n<\/ul>\n<p style=\"padding-left: 40px; text-align: justify;\"><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15333\" src=\"\/vi\/wp-content\/uploads\/2022\/03\/8.png\" alt=\"\" width=\"1581\" height=\"866\" srcset=\"\/vi\/wp-content\/uploads\/2022\/03\/8.png 1581w, \/vi\/wp-content\/uploads\/2022\/03\/8-300x164.png 300w, \/vi\/wp-content\/uploads\/2022\/03\/8-1024x561.png 1024w, \/vi\/wp-content\/uploads\/2022\/03\/8-768x421.png 768w, \/vi\/wp-content\/uploads\/2022\/03\/8-50x27.png 50w, \/vi\/wp-content\/uploads\/2022\/03\/8-1536x841.png 1536w, \/vi\/wp-content\/uploads\/2022\/03\/8-60x33.png 60w, \/vi\/wp-content\/uploads\/2022\/03\/8-100x55.png 100w\" sizes=\"auto, (max-width: 1581px) 100vw, 1581px\" \/><\/strong><\/p>\n<p style=\"text-align: justify;\"><em><strong>Ch\u00fac Anh\/ch\u1ecb th\u1ef1c hi\u1ec7n th\u00e0nh c\u00f4ng!<\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn th\u1ef1c kh\u00e1ch c\u00e1ch tra c\u1ee9u tr\u1ea1ng th\u00e1i \u0111\u01a1n \u0111\u1eb7t h\u00e0ng online tr\u00ean Website b\u00e1n h\u00e0ng c\u1ee7a nh\u00e0 h\u00e0ng s\u1eed d\u1ee5ng MISA CukCuk. T\u00ednh n\u0103ng n\u00e0y gi\u00fap th\u1ef1c kh\u00e1ch d\u1ec5 d\u00e0ng theo d\u00f5i ti\u1ebfn tr\u00ecnh x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng, bi\u1ebft \u0111\u01b0\u1ee3c \u0111\u01a1n \u0111\u00e3 x\u00e1c&#8230;<\/p>\n","protected":false},"author":96,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[1384],"ht-kb-tag":[],"class_list":["post-15322","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-ban-hang-online"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tra c\u1ee9u \u0111\u01a1n \u0111\u1eb7t h\u00e0ng online - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn CUKCUK Vi\u1ec7t Nam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"\/vi\/kb\/tra-cuu-don-dat-hang-online\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tra c\u1ee9u \u0111\u01a1n \u0111\u1eb7t h\u00e0ng online - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn CUKCUK Vi\u1ec7t Nam\" \/>\n<meta property=\"og:description\" content=\"1. 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T\u1ed5ng quan B\u00e0i vi\u1ebft h\u01b0\u1edbng d\u1eabn th\u1ef1c kh\u00e1ch c\u00e1ch tra c\u1ee9u tr\u1ea1ng th\u00e1i \u0111\u01a1n \u0111\u1eb7t h\u00e0ng online tr\u00ean Website b\u00e1n h\u00e0ng c\u1ee7a nh\u00e0 h\u00e0ng s\u1eed d\u1ee5ng MISA CukCuk. 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