{"id":15960,"date":"2022-06-25T19:15:53","date_gmt":"2022-06-25T12:15:53","guid":{"rendered":"\/vi\/?post_type=ht_kb&#038;p=15960"},"modified":"2025-11-06T09:54:24","modified_gmt":"2025-11-06T02:54:24","slug":"huong-dan-su-dung-livechat-tren-phan-mem-misa-cukcuk","status":"publish","type":"ht_kb","link":"\/vi\/kb\/huong-dan-su-dung-livechat-tren-phan-mem-misa-cukcuk","title":{"rendered":"H\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng AMIS Support tr\u00ean ph\u1ea7n m\u1ec1m MISA CukCuk"},"content":{"rendered":"<h3 style=\"text-align: justify;\"><span style=\"font-size: 14pt;\"><strong>1. T\u1ed5ng quan<\/strong><\/span><\/h3>\n<p style=\"text-align: justify;\"><span style=\"font-size: 12pt;\">B\u00e0i vi\u1ebft nh\u1eb1m h\u01b0\u1edbng d\u1eabn qu\u00fd kh\u00e1ch nhanh ch\u00f3ng v\u00e0 d\u1ec5 d\u00e0ng k\u1ebft n\u1ed1i \u0111\u01b0\u1ee3c v\u1edbi nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 khi c\u00f3 nhu c\u1ea7u v\u00e0 c\u1ea3 khi kh\u00f4ng li\u00ean h\u1ec7 \u0111\u01b0\u1ee3c t\u1ed5ng \u0111\u00e0i, qua \u0111\u00f3 gi\u00fap nh\u00e0 h\u00e0ng gia t\u0103ng t\u1ed1i \u0111a kh\u1ea3 n\u0103ng \u0111\u00e1p \u1ee9ng c\u0169ng nh\u01b0 m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<p><span style=\"font-size: 12pt;\">N\u1ed9i dung t\u1ed5ng quan bao g\u1ed3m:\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 12pt;\"><strong><a href=\"#I\">2.1. Tr\u00ean trang qu\u1ea3n l\u00fd<br \/>\n<\/a><a href=\"#II\">2.2. Tr\u00ean ph\u1ea7n m\u1ec1m b\u00e1n h\u00e0ng<br \/>\n<\/a><a href=\"#III\">2.3. Tr\u00ean \u1ee9ng d\u1ee5ng Mobile\/Tablet<\/a><\/strong><\/span><\/p>\n<h3 style=\"text-align: justify;\"><span style=\"font-size: 14pt;\"><strong>2. C\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n<\/strong><\/span><\/h3>\n<p><span style=\"font-size: 12pt;\">\u0110\u1ec3 s\u1eed d\u1ee5ng AMIS Support tr\u00ean ph\u1ea7n m\u1ec1m MISA CukCuk, anh\/ch\u1ecb thao t\u00e1c theo c\u00e1c b\u01b0\u1edbc sau:<\/span><\/p>\n<h4><span style=\"font-size: 14pt;\"><strong><a name=\"I\"><\/a>2.1 Tr\u00ean trang qu\u1ea3n l\u00fd<\/strong><\/span><\/h4>\n<p><span style=\"font-size: 12pt;\"><strong>B\u01b0\u1edbc 1:<\/strong> Tr\u00ean trang qu\u1ea3n l\u00fd, nh\u1ea5n v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng h\u1ed9p tho\u1ea1i chat m\u00e0u xanh l\u00e1 c\u00e2y<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-31453\" src=\"\/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-155358.png\" alt=\"\" width=\"46\" height=\"45\" \/> <strong>AMIS Support<\/strong> \u1edf g\u00f3c ph\u1ea3i m\u00e0n h\u00ecnh \u0111\u1ec3 chuy\u1ec3n \u0111\u1ebfn giao di\u1ec7n tr\u00f2 chuy\u1ec7n v\u1edbi nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3.<\/span><\/p>\n<p><span style=\"font-size: 12pt;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-31471\" src=\"\/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-155822.png\" alt=\"\" width=\"956\" height=\"448\" srcset=\"\/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-155822.png 956w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-155822-768x360.png 768w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-155822-50x23.png 50w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-155822-60x28.png 60w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-155822-100x47.png 100w\" sizes=\"auto, (max-width: 956px) 100vw, 956px\" \/><\/span><\/p>\n<p><span style=\"font-size: 12pt;\"><strong>B\u01b0\u1edbc 2:<\/strong> Qu\u00fd kh\u00e1ch s\u1ebd th\u1ea5y khung c\u1eeda s\u1ed5 tin nh\u1eafn hi\u1ec7n l\u00ean. N\u1ebfu l\u1ea7n \u0111\u1ea7u chat, anh\/ch\u1ecb \u0111i\u1ec1n th\u00f4ng tin b\u1eaft bu\u1ed9c t\u1ea1i m\u1ee5c <strong>T\u00ean kh\u00e1ch h\u00e0ng v\u00e0 M\u00e3 s\u1ed1 thu\u1ebf \\<\/strong> t\u00edch ch\u1ecdn v\u00e0o <strong>B\u1eaft \u0111\u1ea7u chat.<\/strong><\/span><\/p>\n<p><span style=\"font-size: 12pt;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-31477\" src=\"\/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160210.png\" alt=\"\" width=\"632\" height=\"593\" srcset=\"\/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160210.png 632w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160210-50x47.png 50w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160210-60x56.png 60w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160210-100x94.png 100w\" sizes=\"auto, (max-width: 632px) 100vw, 632px\" \/><\/span><\/p>\n<p><span style=\"font-size: 12pt;\"><strong>B\u01b0\u1edbc 3:<\/strong> Qu\u00fd kh\u00e1ch chat ngay v\u1ea5n \u0111\u1ec1 v\u00e0 nh\u1eefng th\u1eafc m\u1eafc v\u00e0o khung chat d\u01b0\u1edbi \u0111\u00e2y \u0111\u1ec3 \u0111\u01b0\u1ee3c gi\u1ea3i \u0111\u00e1p nhanh ch\u00f3ng.<\/span><\/p>\n<p><span style=\"font-size: 12pt;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-31479\" src=\"\/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160414.png\" alt=\"\" width=\"634\" height=\"555\" srcset=\"\/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160414.png 634w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160414-50x44.png 50w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160414-60x53.png 60w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160414-100x88.png 100w\" sizes=\"auto, (max-width: 634px) 100vw, 634px\" \/><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 12pt;\"><strong>L\u01b0u \u00fd:<\/strong><\/span><\/p>\n<ul>\n<li style=\"text-align: justify;\"><span style=\"font-size: 12pt;\">Tr\u00ean khung chat, qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 \u0111\u00ednh k\u00e8m file\/h\u00ecnh \u1ea3nh \u0111\u1ec3 l\u00e0m r\u00f5 v\u1ea5n \u0111\u1ec1 h\u1ed7 tr\u1ee3 v\u00e0 c\u00f3 th\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5 sau khi t\u01b0 v\u1ea5n th\u00e0nh c\u00f4ng.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 12pt;\"><a href=\"https:\/\/meinvoice.vn\/ld\/inbound-giai-phap-hoa-don-dien-tu-may-tinh-tien\/?utm_source=help_cukcuk&amp;utm_medium=banner&amp;utm_campaign=&amp;utm_content=&amp;utm_term=billing__meinvoice\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-23295\" src=\"\/vi\/wp-content\/uploads\/2023\/08\/banner-meinvoice-helpcukcuk.png\" alt=\"banner h\u00f3a \u0111\u01a1n \u0111i\u1ec7n t\u1eed\" width=\"2500\" height=\"400\" srcset=\"\/vi\/wp-content\/uploads\/2023\/08\/banner-meinvoice-helpcukcuk.png 2500w, \/vi\/wp-content\/uploads\/2023\/08\/banner-meinvoice-helpcukcuk-1600x256.png 1600w, \/vi\/wp-content\/uploads\/2023\/08\/banner-meinvoice-helpcukcuk-1920x307.png 1920w, \/vi\/wp-content\/uploads\/2023\/08\/banner-meinvoice-helpcukcuk-768x123.png 768w, \/vi\/wp-content\/uploads\/2023\/08\/banner-meinvoice-helpcukcuk-50x8.png 50w, \/vi\/wp-content\/uploads\/2023\/08\/banner-meinvoice-helpcukcuk-1536x246.png 1536w, \/vi\/wp-content\/uploads\/2023\/08\/banner-meinvoice-helpcukcuk-2048x328.png 2048w, \/vi\/wp-content\/uploads\/2023\/08\/banner-meinvoice-helpcukcuk-60x10.png 60w, \/vi\/wp-content\/uploads\/2023\/08\/banner-meinvoice-helpcukcuk-100x16.png 100w\" sizes=\"auto, (max-width: 2500px) 100vw, 2500px\" \/><\/a><\/span><\/p>\n<p><span style=\"font-size: 12pt;\"><strong>B\u01b0\u1edbc 4:<\/strong> Sau khi nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 xong, qu\u00fd kh\u00e1ch nh\u1ea5n v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng d\u1ea5u &#8220;X&#8221;<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-31485\" src=\"\/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160708.png\" alt=\"\" width=\"36\" height=\"43\" \/> \u0111\u1ec3 k\u1ebft th\u00fac cu\u1ed9c tr\u00f2 chuy\u1ec7n.<\/span><\/p>\n<p><span style=\"font-size: 12pt;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-31483\" src=\"\/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160627.png\" alt=\"\" width=\"996\" height=\"865\" srcset=\"\/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160627.png 996w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160627-768x667.png 768w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160627-50x43.png 50w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160627-60x52.png 60w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160627-100x87.png 100w\" sizes=\"auto, (max-width: 996px) 100vw, 996px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: left;\"><span style=\"font-size: 12pt;\"><strong>Ngo\u00e0i ra, qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 v\u00e0o trang h\u01b0\u1edbng d\u1eabn help online \u0111\u1ec3 chat (<a class=\"link link--external\" href=\"https:\/\/helpv2.cukcuk.vn\/\" target=\"_blank\" rel=\"noopener\">https:\/\/helpv2.cukcuk.vn<\/a>)<\/strong><\/span><\/p>\n<p><span style=\"font-size: 12pt;\"><strong>B\u01b0\u1edbc 1:<\/strong> Tr\u00ean trang h\u01b0\u1edbng d\u1eabn help online, nh\u1ea5n v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng h\u1ed9p tho\u1ea1i h\u1ed9p tho\u1ea1i chat m\u00e0u xanh l\u00e1 c\u00e2y<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-31453\" src=\"\/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-155358.png\" alt=\"\" width=\"46\" height=\"45\" \/><strong>AMIS Support<\/strong> \u1edf g\u00f3c ph\u1ea3i m\u00e0n h\u00ecnh \u0111\u1ec3 chuy\u1ec3n \u0111\u1ebfn giao di\u1ec7n tr\u00f2 chuy\u1ec7n v\u1edbi nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3.<\/span><\/p>\n<p><span style=\"font-size: 12pt;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-31491\" src=\"\/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160830.png\" alt=\"\" width=\"1034\" height=\"543\" srcset=\"\/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160830.png 1034w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160830-768x403.png 768w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160830-50x26.png 50w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160830-60x32.png 60w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160830-100x53.png 100w\" sizes=\"auto, (max-width: 1034px) 100vw, 1034px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 12pt;\"><strong>B\u01b0\u1edbc 2:<\/strong> Qu\u00fd kh\u00e1ch s\u1ebd th\u1ea5y khung c\u1eeda s\u1ed5 tin nh\u1eafn hi\u1ec7n l\u00ean. N\u1ebfu l\u1ea7n \u0111\u1ea7u chat, anh\/ch\u1ecb \u0111i\u1ec1n th\u00f4ng tin b\u1eaft bu\u1ed9c t\u1ea1i m\u1ee5c <strong>T\u00ean kh\u00e1ch h\u00e0ng v\u00e0 M\u00e3 s\u1ed1 thu\u1ebf \\<\/strong> t\u00edch ch\u1ecdn v\u00e0o <strong>B\u1eaft \u0111\u1ea7u chat.<\/strong><\/span><\/p>\n<p><span style=\"font-size: 12pt;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-31495\" src=\"\/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-161205.png\" alt=\"\" width=\"1011\" height=\"539\" srcset=\"\/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-161205.png 1011w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-161205-768x409.png 768w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-161205-50x27.png 50w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-161205-60x32.png 60w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-161205-100x53.png 100w\" sizes=\"auto, (max-width: 1011px) 100vw, 1011px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<h4 style=\"text-align: justify;\"><span style=\"font-size: 14pt;\"><strong><a name=\"II\"><\/a>2.2 Tr\u00ean ph\u1ea7n m\u1ec1m b\u00e1n h\u00e0ng<\/strong><\/span><\/h4>\n<p style=\"text-align: justify;\"><span style=\"font-size: 12pt;\"><strong>B\u01b0\u1edbc 1:<\/strong> Tr\u00ean m\u00e0n h\u00ecnh order, nh\u1ea5n v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng Ng\u01b0\u1eddi d\u00f9ng \u1edf g\u00f3c ph\u1ea3i tr\u00ean<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15965\" src=\"\/vi\/wp-content\/uploads\/2022\/06\/5-1.png\" alt=\"\" width=\"55\" height=\"42\" srcset=\"\/vi\/wp-content\/uploads\/2022\/06\/5-1.png 55w, \/vi\/wp-content\/uploads\/2022\/06\/5-1-50x38.png 50w\" sizes=\"auto, (max-width: 55px) 100vw, 55px\" \/> v\u00e0 ch\u1ecdn <strong>Chat v\u1edbi MISA CukCuk.<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 12pt;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15990\" src=\"\/vi\/wp-content\/uploads\/2022\/06\/7-2.png\" alt=\"\" width=\"1921\" height=\"1011\" srcset=\"\/vi\/wp-content\/uploads\/2022\/06\/7-2.png 1921w, \/vi\/wp-content\/uploads\/2022\/06\/7-2-300x158.png 300w, \/vi\/wp-content\/uploads\/2022\/06\/7-2-1024x539.png 1024w, \/vi\/wp-content\/uploads\/2022\/06\/7-2-768x404.png 768w, \/vi\/wp-content\/uploads\/2022\/06\/7-2-50x26.png 50w, \/vi\/wp-content\/uploads\/2022\/06\/7-2-1536x808.png 1536w, \/vi\/wp-content\/uploads\/2022\/06\/7-2-60x32.png 60w, \/vi\/wp-content\/uploads\/2022\/06\/7-2-100x53.png 100w\" sizes=\"auto, (max-width: 1921px) 100vw, 1921px\" \/><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 12pt;\"><strong>B\u01b0\u1edbc 2:<\/strong> Qu\u00fd kh\u00e1ch nh\u1eadp th\u00f4ng tin m\u00f4 t\u1ea3 nh\u01b0 \u1ea3nh d\u01b0\u1edbi \u0111\u00e2y v\u00e0 sau \u0111\u00f3 nh\u1ea5n <strong>Chat ngay.<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 12pt;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15991\" src=\"\/vi\/wp-content\/uploads\/2022\/06\/2022-06-25_16-03-37.png\" alt=\"\" width=\"1919\" height=\"1008\" srcset=\"\/vi\/wp-content\/uploads\/2022\/06\/2022-06-25_16-03-37.png 1919w, \/vi\/wp-content\/uploads\/2022\/06\/2022-06-25_16-03-37-300x158.png 300w, \/vi\/wp-content\/uploads\/2022\/06\/2022-06-25_16-03-37-1024x538.png 1024w, \/vi\/wp-content\/uploads\/2022\/06\/2022-06-25_16-03-37-768x403.png 768w, \/vi\/wp-content\/uploads\/2022\/06\/2022-06-25_16-03-37-50x26.png 50w, \/vi\/wp-content\/uploads\/2022\/06\/2022-06-25_16-03-37-1536x807.png 1536w, \/vi\/wp-content\/uploads\/2022\/06\/2022-06-25_16-03-37-60x32.png 60w, \/vi\/wp-content\/uploads\/2022\/06\/2022-06-25_16-03-37-100x53.png 100w\" sizes=\"auto, (max-width: 1919px) 100vw, 1919px\" \/><\/span><\/p>\n<p><span style=\"font-size: 12pt;\"><strong>B\u01b0\u1edbc 3:<\/strong> Qu\u00fd kh\u00e1ch s\u1ebd th\u1ea5y khung c\u1eeda s\u1ed5 tin nh\u1eafn hi\u1ec7n l\u00ean. Sau \u0111\u00f3 khai b\u00e1o th\u00f4ng tin v\u00e0 t\u00edch ch\u1ecdn v\u00e0o <strong>B\u1eaft \u0111\u1ea7u tr\u00f2 chuy\u1ec7n.<\/strong><\/span><\/p>\n<p><span style=\"font-size: 12pt;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-31505\" src=\"\/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-162016.png\" alt=\"\" width=\"821\" height=\"552\" srcset=\"\/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-162016.png 821w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-162016-768x516.png 768w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-162016-50x34.png 50w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-162016-60x40.png 60w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-162016-100x67.png 100w\" sizes=\"auto, (max-width: 821px) 100vw, 821px\" \/><\/span><\/p>\n<p><span style=\"font-size: 12pt;\"><strong>B\u01b0\u1edbc 4:<\/strong> Ph\u1ea7n m\u1ec1m hi\u1ec3n th\u1ecb khung c\u1eeda s\u1ed5 tin nh\u1eafn, anh\/ch\u1ecb khai b\u00e1o th\u00f4ng tin v\u00e0 nh\u1ea5n <strong>B\u1eaft \u0111\u1ea7u chat.<\/strong><\/span><\/p>\n<p><span style=\"font-size: 12pt;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-31513\" src=\"\/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-162310.png\" alt=\"\" width=\"1047\" height=\"558\" srcset=\"\/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-162310.png 1047w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-162310-768x409.png 768w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-162310-50x27.png 50w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-162310-60x32.png 60w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-162310-100x53.png 100w\" sizes=\"auto, (max-width: 1047px) 100vw, 1047px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 12pt;\"><strong>B\u01b0\u1edbc 5:<\/strong> Sau khi nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 xong, qu\u00fd kh\u00e1ch nh\u1ea5n v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng d\u1ea5u &#8220;x&#8221;<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-31485\" src=\"\/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-160708.png\" alt=\"\" width=\"36\" height=\"43\" \/><\/span><br \/>\n<span style=\"font-size: 12pt;\"> \u0111\u1ec3 k\u1ebft th\u00fac cu\u1ed9c tr\u00f2 chuy\u1ec7n.<\/span><\/p>\n<p><span style=\"font-size: 12pt;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-31519\" src=\"\/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-162541.png\" alt=\"\" width=\"956\" height=\"572\" srcset=\"\/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-162541.png 956w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-162541-768x460.png 768w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-162541-50x30.png 50w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-162541-60x36.png 60w, \/vi\/wp-content\/uploads\/2022\/06\/Screenshot-2025-10-24-162541-100x60.png 100w\" sizes=\"auto, (max-width: 956px) 100vw, 956px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h4 style=\"text-align: justify;\"><span style=\"font-size: 14pt;\"><strong><a name=\"III\"><\/a>2.3. Tr\u00ean \u1ee9ng d\u1ee5ng Mobile\/Tablet<\/strong><\/span><\/h4>\n<ul>\n<li style=\"text-align: justify;\"><span style=\"font-size: 12pt;\">Tr\u00ean m\u00e0n h\u00ecnh order, nh\u1ea5n v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng 3 g\u1ea1ch<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15978\" src=\"\/vi\/wp-content\/uploads\/2022\/06\/10-2.png\" alt=\"\" width=\"42\" height=\"37\" \/> v\u00e0 ch\u1ecdn <strong>Chat v\u1edbi MISA CukCuk<\/strong><\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-size: 12pt;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15983\" src=\"\/vi\/wp-content\/uploads\/2022\/06\/2022-06-25_14-27-517.png\" alt=\"\" width=\"998\" height=\"734\" srcset=\"\/vi\/wp-content\/uploads\/2022\/06\/2022-06-25_14-27-517.png 998w, \/vi\/wp-content\/uploads\/2022\/06\/2022-06-25_14-27-517-300x221.png 300w, \/vi\/wp-content\/uploads\/2022\/06\/2022-06-25_14-27-517-768x565.png 768w, \/vi\/wp-content\/uploads\/2022\/06\/2022-06-25_14-27-517-50x37.png 50w, \/vi\/wp-content\/uploads\/2022\/06\/2022-06-25_14-27-517-60x44.png 60w, \/vi\/wp-content\/uploads\/2022\/06\/2022-06-25_14-27-517-100x74.png 100w\" sizes=\"auto, (max-width: 998px) 100vw, 998px\" \/><\/span><\/p>\n<div id=\"top\" class=\"p-pageWrapper\" style=\"text-align: justify;\">\n<div class=\"p-body\">\n<div class=\"p-body-inner\">\n<div class=\"p-body-main \">\n<div class=\"p-body-content\">\n<div class=\"p-body-pageContent\">\n<div class=\"block block--messages\" data-xf-init=\"\" data-href=\"\/inline-mod\/\" data-type=\"post\">\n<div class=\"block-container lbContainer\" data-xf-init=\"lightbox select-to-quote\" data-lb-universal=\"0\" data-lb-id=\"thread-67200\" data-message-selector=\".js-post\">\n<div class=\"block-body js-replyNewMessageContainer\">\n<article id=\"js-post-106408\" class=\"message message--post js-post js-inlineModContainer \" data-content=\"post-106408\" data-author=\"L\u00ea B\u00e3o S\u01a1n\">\n<div class=\"message-inner\">\n<div class=\"message-cell message-cell--main\">\n<div class=\"message-main js-quickEditTarget\">\n<div class=\"message-content js-messageContent\">\n<div class=\"message-userContent lbContainer js-lbContainer \" data-lb-id=\"post-106408\" data-lb-caption-desc=\"L\u00ea B\u00e3o S\u01a1n \u00b7 Thg 6 16, 2022 l\u00fac 9:02 AM\">\n<article class=\"message-body js-selectToQuote\">\n<div class=\"bbWrapper\"><span style=\"font-size: 12pt;\">V\u1edbi gi\u1ea3i ph\u00e1p tr\u00ean, MISA hi v\u1ecdng c\u00f3 th\u1ec3 k\u1ecbp th\u1eddi h\u1ed7 tr\u1ee3 c\u00e1c v\u01b0\u1edbng m\u1eafc c\u1ee7a Qu\u00fd kh\u00e1ch trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m MISA CukCuk.<\/span><\/div>\n<\/article>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p style=\"text-align: justify;\"><span style=\"font-size: 12pt;\"><strong><em>Ch\u00fac anh\/ch\u1ecb th\u1ef1c hi\u1ec7n th\u00e0nh c\u00f4ng!<\/em><\/strong><\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td><span style=\"font-size: 12pt;\"><!-- AMIS aiMarketing Form Embed Code --><\/span><\/p>\n<div class=\"aimarketing-form-embed-code\"><span style=\"font-size: 12pt;\"><script env=production id=\"ladizone-form-renderer\" src=\"https:\/\/amismisa.misacdn.net\/apps\/aimarketing\/form-editor\/static\/js\/form-renderer.js\"><\/script><\/span><br \/>\n<span style=\"font-size: 12pt;\"><script render-for=\"6a21913b-2d16-4be7-aaf2-7a207d4bbe83\">\n                    globalThis.lzfr.renderExternalForm({formId: \"6a21913b-2d16-4be7-aaf2-7a207d4bbe83\", tenantId: \"56c33c47-78ec-4b3a-92ba-9fdb7830a6d4\", domainUnomi: \"https:\/\/ladizone.com\" });\n                <\/script><\/span><\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan B\u00e0i vi\u1ebft nh\u1eb1m h\u01b0\u1edbng d\u1eabn qu\u00fd kh\u00e1ch nhanh ch\u00f3ng v\u00e0 d\u1ec5 d\u00e0ng k\u1ebft n\u1ed1i \u0111\u01b0\u1ee3c v\u1edbi nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 khi c\u00f3 nhu c\u1ea7u v\u00e0 c\u1ea3 khi kh\u00f4ng li\u00ean h\u1ec7 \u0111\u01b0\u1ee3c t\u1ed5ng \u0111\u00e0i, qua \u0111\u00f3 gi\u00fap nh\u00e0 h\u00e0ng gia t\u0103ng t\u1ed1i \u0111a kh\u1ea3 n\u0103ng \u0111\u00e1p \u1ee9ng c\u0169ng&#8230;<\/p>\n","protected":false},"author":96,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[1391],"ht-kb-tag":[],"class_list":["post-15960","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-livechat"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>H\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng AMIS Support tr\u00ean ph\u1ea7n m\u1ec1m MISA CukCuk - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn CUKCUK Vi\u1ec7t Nam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"\/vi\/kb\/huong-dan-su-dung-livechat-tren-phan-mem-misa-cukcuk\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"H\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng AMIS Support tr\u00ean ph\u1ea7n m\u1ec1m MISA CukCuk - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn CUKCUK Vi\u1ec7t Nam\" \/>\n<meta property=\"og:description\" content=\"1. 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