{"id":4152,"date":"2020-01-17T12:04:30","date_gmt":"2020-01-17T12:04:30","guid":{"rendered":"\/vi\/?post_type=ht_kb&#038;p=4152"},"modified":"2025-11-05T10:04:15","modified_gmt":"2025-11-05T03:04:15","slug":"xu-ly-so-tien-khach-dat-coc-trong-truong-hop-khach-huy-dat-cho-hoac-do-nhan-vien-ghi-nhan-sai-so-tien","status":"publish","type":"ht_kb","link":"\/vi\/kb\/xu-ly-so-tien-khach-dat-coc-trong-truong-hop-khach-huy-dat-cho-hoac-do-nhan-vien-ghi-nhan-sai-so-tien","title":{"rendered":"H\u01b0\u1edbng d\u1eabn x\u1eed l\u00fd s\u1ed1 ti\u1ec1n kh\u00e1ch \u0111\u1eb7t c\u1ecdc trong tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u1ee7y \u0111\u1eb7t ch\u1ed7 ho\u1eb7c do nh\u00e2n vi\u00ean ghi nh\u1eadn sai tr\u00ean m\u00e1y t\u00ednh b\u1ea3ng"},"content":{"rendered":"<h3><strong>1. T\u1ed5ng quan\u00a0<\/strong><\/h3>\n<p>B\u00e0i vi\u1ebft n\u00e0y h\u01b0\u1edbng d\u1eabn c\u00e1ch x\u1eed l\u00fd c\u00e1c t\u00ecnh hu\u1ed1ng li\u00ean quan \u0111\u1ebfn \u0111\u1eb7t c\u1ecdc v\u00e0 \u0111\u1eb7t ch\u1ed7 c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean ph\u1ea7n m\u1ec1m, gi\u00fap nh\u00e0 h\u00e0ng qu\u1ea3n l\u00fd ch\u00ednh x\u00e1c c\u00e1c kho\u1ea3n ti\u1ec1n \u0111\u1eb7t c\u1ecdc v\u00e0 th\u00f4ng tin \u0111\u1eb7t ch\u1ed7. M\u1ee5c \u0111\u00edch l\u00e0 h\u1ed7 tr\u1ee3 thu ng\u00e2n v\u00e0 qu\u1ea3n l\u00fd x\u1eed l\u00fd linh ho\u1ea1t c\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u1ee7y \u0111\u1eb7t ch\u1ed7, tr\u1ea3 l\u1ea1i ho\u1eb7c kh\u00f4ng tr\u1ea3 l\u1ea1i ti\u1ec1n c\u1ecdc, \u0111i\u1ec1u ch\u1ec9nh s\u1ed1 ti\u1ec1n \u0111\u1eb7t c\u1ecdc khi ghi nh\u1eadn sai, c\u0169ng nh\u01b0 s\u1eeda th\u00f4ng tin kh\u00e1ch h\u00e0ng khi c\u1ea7n thi\u1ebft.<\/p>\n<p><strong>N\u1ed9i dung t\u1ed5ng quan g\u1ed3m:<\/strong> c\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n cho t\u1eebng tr\u01b0\u1eddng h\u1ee3p:<\/p>\n<ul>\n<li>Kh\u00e1ch h\u1ee7y \u0111\u1eb7t ch\u1ed7 (c\u00f3 ho\u1eb7c kh\u00f4ng tr\u1ea3 l\u1ea1i ti\u1ec1n c\u1ecdc).<\/li>\n<li>Nh\u00e2n vi\u00ean ghi sai s\u1ed1 ti\u1ec1n \u0111\u1eb7t c\u1ecdc (x\u1eed l\u00fd trong v\u00e0 sau ca l\u00e0m vi\u1ec7c).<\/li>\n<li>H\u01b0\u1edbng d\u1eabn x\u1eed l\u00fd khi ghi sai th\u00f4ng tin kh\u00e1ch h\u00e0ng<\/li>\n<\/ul>\n<h3><strong>2. C\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n<\/strong><\/h3>\n<h4><strong>2.1. Kh\u00e1ch h\u1ee7y \u0111\u1eb7t ch\u1ed7<\/strong><\/h4>\n<p>Tu\u1ef3 theo th\u1ef1c t\u1ebf nh\u00e0 h\u00e0ng c\u00f3 tr\u1ea3 l\u1ea1i ti\u1ec1n \u0111\u1eb7t c\u1ecdc cho kh\u00e1ch hay kh\u00f4ng, thu ng\u00e2n th\u1ef1c hi\u1ec7n theo c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p>\n<h5><strong>2.1.1. Tr\u01b0\u1eddng h\u1ee3p c\u1eeda h\u00e0ng kh\u00f4ng tr\u1ea3 l\u1ea1i ti\u1ec1n \u0111\u1eb7t c\u1ecdc cho kh\u00e1ch<\/strong><\/h5>\n<p><strong>B\u01b0\u1edbc 1: <\/strong>Nh\u1ea5n bi\u1ec3u t\u01b0\u1ee3ng<strong> 3 g\u1ea1ch <\/strong><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4164 alignnone\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/icon-3-vach.png\" alt=\"\" width=\"40\" height=\"31\" \/>, nh\u1ea5n ch\u1ecdn <strong>S\u1ed5 \u0111\u1eb7t ch\u1ed7<\/strong>.<\/p>\n<p><strong>B\u01b0\u1edbc 2: <\/strong>Tr\u00ean th\u00f4ng tin \u0111\u1eb7t ch\u1ed7 c\u1ee7a kh\u00e1ch, nh\u1ea5n bi\u1ec3u t\u01b0\u1ee3ng <strong>3 ch\u1ea5m <\/strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4154\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/icon-3-cham.png\" alt=\"\" width=\"19\" height=\"35\" \/>, ch\u1ecdn\u00a0<strong>H\u1ee7y \u0111\u1eb7t ch\u1ed7<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4163\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/dat-cho-mobile-r49-1.png\" alt=\"\" width=\"800\" height=\"485\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 4: <\/strong>T\u00edch ch\u1ecdn <strong>Kh\u00f4ng tr\u1ea3 l\u1ea1i ti\u1ec1n c\u1ecdc<\/strong>. Nh\u1ea5n <b>\u0110\u1ed3ng \u00fd<\/b>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4162\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/dat-cho-mobile-r49-2.png\" alt=\"\" width=\"600\" height=\"170\" \/><\/p>\n<p>&nbsp;<\/p>\n<h5><strong>2.1.2. Tr\u01b0\u1eddng h\u1ee3p c\u1eeda h\u00e0ng tr\u1ea3 l\u1ea1i ti\u1ec1n \u0111\u1eb7t c\u1ecdc cho kh\u00e1ch<\/strong><\/h5>\n<p><strong>B\u01b0\u1edbc 1: <\/strong>Nh\u1ea5n bi\u1ec3u t\u01b0\u1ee3ng <strong>3 g\u1ea1ch <\/strong><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4164 alignnone\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/icon-3-vach.png\" alt=\"\" width=\"40\" height=\"31\" \/>, nh\u1ea5n ch\u1ecdn <strong>S\u1ed5 \u0111\u1eb7t ch\u1ed7<\/strong>.<\/p>\n<p><strong>B\u01b0\u1edbc 2: <\/strong>Tr\u00ean th\u00f4ng tin \u0111\u1eb7t ch\u1ed7 c\u1ee7a kh\u00e1ch, nh\u1ea5n bi\u1ec3u t\u01b0\u1ee3ng\u00a0<strong>3 ch\u1ea5m <\/strong>\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4154\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/icon-3-cham.png\" alt=\"\" width=\"19\" height=\"35\" \/>, ch\u1ecdn <strong>H\u1ee7y \u0111\u1eb7t ch\u1ed7<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4163\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/dat-cho-mobile-r49-1.png\" alt=\"\" width=\"800\" height=\"485\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 3: <\/strong>T\u00edch ch\u1ecdn <strong>Tr\u1ea3 l\u1ea1i ti\u1ec1n c\u1ecdc<\/strong>.<\/p>\n<p><strong>B\u01b0\u1edbc 4: <\/strong>Nh\u1eadp s\u1ed1 ti\u1ec1n tr\u1ea3 l\u1ea1i cho kh\u00e1ch, ch\u1ecdn h\u00ecnh th\u1ee9c thanh to\u00e1n. Nh\u1ea5n <b>\u0110\u1ed3ng \u00fd<\/b>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4161\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/dat-cho-mobile-r49-3.png\" alt=\"\" width=\"600\" height=\"170\" \/><\/p>\n<ul>\n<li>Ch\u01b0\u01a1ng tr\u00ecnh s\u1ebd ghi nh\u1eadn s\u1ed1 ti\u1ec1n trong ph\u1ea7n <strong>Tr\u1ea3 l\u1ea1i \u0111\u1eb7t c\u1ecdc<\/strong> (tr\u00ean b\u00e1o c\u00e1o ho\u1ea1t \u0111\u1ed9ng trong ca) v\u00e0 t\u1ef1 \u0111\u1ed9ng sinh phi\u1ebfu chi t\u01b0\u01a1ng \u1ee9ng tr\u00ean web Qu\u1ea3n l\u00fd.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4176\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/dat-cho-mobile-r49-17.png\" alt=\"\" width=\"800\" height=\"485\" \/><\/p>\n<h4><strong>2.2. Nh\u00e2n vi\u00ean nh\u00e0 h\u00e0ng ghi sai ti\u1ec1n \u0111\u1eb7t c\u1ecdc cho kh\u00e1ch<\/strong><\/h4>\n<p>Tr\u01b0\u1eddng h\u1ee3p nh\u00e2n vi\u00ean nh\u00e0 h\u00e0ng ghi nh\u1eadn sai s\u1ed1 ti\u1ec1n kh\u00e1ch \u0111\u1eb7t c\u1ecdc, th\u1ef1c hi\u1ec7n s\u1eeda l\u1ea1i nh\u01b0 sau:<\/p>\n<h5><strong>2.2.1 Tr\u01b0\u1eddng h\u1ee3p v\u1eabn trong ca l\u00e0m vi\u1ec7c c\u1ee7a thu ng\u00e2n<\/strong><\/h5>\n<p><strong>B\u01b0\u1edbc 1: <\/strong>Nh\u1ea5n bi\u1ec3u t\u01b0\u1ee3ng <strong>3 g\u1ea1ch <\/strong><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4164 alignnone\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/icon-3-vach.png\" alt=\"\" width=\"40\" height=\"31\" \/>, nh\u1ea5n ch\u1ecdn <strong>S\u1ed5 \u0111\u1eb7t ch\u1ed7<\/strong>.<\/p>\n<p><strong>B\u01b0\u1edbc 2: <\/strong>Tr\u00ean th\u00f4ng tin \u0111\u1eb7t ch\u1ed7 c\u1ee7a kh\u00e1ch, nh\u1ea5n bi\u1ec3u t\u01b0\u1ee3ng\u00a0<strong>3 ch\u1ea5m <\/strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4154\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/icon-3-cham.png\" alt=\"\" width=\"19\" height=\"35\" \/>, ch\u1ecdn <strong>Thay \u0111\u1ed5i<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4160\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/dat-cho-mobile-r49-4.png\" alt=\"\" width=\"1281\" height=\"776\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 3: <\/strong>Nh\u1ea5n ch\u1ecdn <strong>S\u1eeda \u0111\u1eb7t c\u1ecdc<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4159\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/dat-cho-mobile-r49-5.png\" alt=\"\" width=\"800\" height=\"530\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 4: <\/strong>Nh\u1eadp l\u1ea1i s\u1ed1 ti\u1ec1n kh\u00e1ch \u0111\u1eb7t c\u1ecdc, nh\u1ea5n <strong>Xong<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4158\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/dat-cho-mobile-r49-6.png\" alt=\"\" width=\"600\" height=\"254\" \/><strong>B\u01b0\u1edbc 2: <\/strong>Nh\u1ea5n <strong>Xong<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4166\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/dat-cho-mobile-r49-7-1.png\" alt=\"\" width=\"800\" height=\"530\" \/><\/p>\n<ul>\n<li>Ch\u01b0\u01a1ng tr\u00ecnh s\u1ebd c\u1eadp nh\u1eadt l\u1ea1i s\u1ed1 ti\u1ec1n kh\u00e1ch \u0111\u1eb7t tr\u01b0\u1edbc tr\u00ean phi\u1ebfu thu ti\u1ec1n \u0111\u1eb7t c\u1ecdc v\u00e0 tr\u00ean c\u00e1c b\u00e1o c\u00e1o li\u00ean quan.<\/li>\n<\/ul>\n<h5><strong>2.2.2. Tr\u01b0\u1eddng h\u1ee3p thu ng\u00e2n \u0111\u00e3 \u0111\u00f3ng ca l\u00e0m vi\u1ec7c<\/strong><\/h5>\n<h6><strong>a. Tr\u01b0\u1eddng h\u1ee3p s\u1ed1 ti\u1ec1n ghi sai nh\u1ecf h\u01a1n s\u1ed1 ti\u1ec1n kh\u00e1ch \u0111\u1eb7t c\u1ecdc<\/strong><\/h6>\n<p><strong>B\u01b0\u1edbc 1: <\/strong>Nh\u1ea5n bi\u1ec3u t\u01b0\u1ee3ng <strong>3 g\u1ea1ch <\/strong><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4164 alignnone\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/icon-3-vach.png\" alt=\"\" width=\"40\" height=\"31\" \/>, nh\u1ea5n ch\u1ecdn<strong> S\u1ed5 \u0111\u1eb7t ch\u1ed7<\/strong>.<\/p>\n<p><strong>B\u01b0\u1edbc 2: <\/strong>Tr\u00ean th\u00f4ng tin \u0111\u1eb7t ch\u1ed7 c\u1ee7a kh\u00e1ch,\u00a0nh\u1ea5n bi\u1ec3u t\u01b0\u1ee3ng\u00a0<strong>3 ch\u1ea5m <\/strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4154\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/icon-3-cham.png\" alt=\"\" width=\"19\" height=\"35\" \/>, ch\u1ecdn <strong>Thay \u0111\u1ed5i<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4160\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/dat-cho-mobile-r49-4.png\" alt=\"\" width=\"800\" height=\"485\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 4: <\/strong>Nh\u1ea5n <strong>Th\u00eam ti\u1ec1n \u0111\u1eb7t c\u1ecdc<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4188\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/dat-cho-mobile-r49-010.png\" alt=\"\" width=\"800\" height=\"530\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 5: <\/strong>Nh\u1eadp s\u1ed1 ti\u1ec1n ch\u00eanh l\u1ec7ch, nh\u1ea5n<strong> Xong<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4171\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/dat-cho-mobile-r49-11.png\" alt=\"\" width=\"600\" height=\"254\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 6: <\/strong>Nh\u1ea5n <strong>Xong<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4170\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/dat-cho-mobile-r49-12.png\" alt=\"\" width=\"800\" height=\"530\" \/><\/p>\n<ul>\n<li>Ch\u01b0\u01a1ng tr\u00ecnh s\u1ebd ghi nh\u1eadn s\u1ed1 ti\u1ec1n t\u0103ng l\u00ean trong ph\u1ea7n <strong>\u0110\u1eb7t c\u1ecdc<\/strong> (tr\u00ean b\u00e1o c\u00e1o ho\u1ea1t \u0111\u1ed9ng trong ca) v\u00e0 t\u1ef1 \u0111\u1ed9ng sinh phi\u1ebfu thu t\u01b0\u01a1ng \u1ee9ng tr\u00ean web Qu\u1ea3n l\u00fd.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4176\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/dat-cho-mobile-r49-17.png\" alt=\"\" width=\"800\" height=\"485\" \/><\/p>\n<h6><strong>b. Tr\u01b0\u1eddng h\u1ee3p s\u1ed1 ti\u1ec1n ghi sai l\u1edbn h\u01a1n s\u1ed1 ti\u1ec1n kh\u00e1ch \u0111\u1eb7t c\u1ecdc<\/strong><\/h6>\n<p><strong>B\u01b0\u1edbc 1: <\/strong>Nh\u1ea5n bi\u1ec3u t\u01b0\u1ee3ng\u00a0<strong>3 g\u1ea1ch <\/strong>\u00a0\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4164 alignnone\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/icon-3-vach.png\" alt=\"\" width=\"40\" height=\"31\" \/>, nh\u1ea5n ch\u1ecdn <strong>S\u1ed5 \u0111\u1eb7t ch\u1ed7<\/strong>.<\/p>\n<p><strong>B\u01b0\u1edbc 2: <\/strong>Tr\u00ean th\u00f4ng tin \u0111\u1eb7t ch\u1ed7 c\u1ee7a kh\u00e1ch, nh\u1ea5n bi\u1ec3u t\u01b0\u1ee3ng <strong>3 ch\u1ea5m <\/strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4154\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/icon-3-cham.png\" alt=\"\" width=\"19\" height=\"35\" \/>, ch\u1ecdn <strong>Thay \u0111\u1ed5i<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4160\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/dat-cho-mobile-r49-4.png\" alt=\"\" width=\"800\" height=\"485\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 3: <\/strong>Nh\u1ea5n <strong>Tr\u1ea3 ti\u1ec1n \u0111\u1eb7t c\u1ecdc<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4187\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/dat-cho-mobile-r49-013.png\" alt=\"\" width=\"800\" height=\"530\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 4: <\/strong>Nh\u1eadp s\u1ed1 ti\u1ec1n ch\u00eanh l\u1ec7ch, nh\u1ea5n <strong>Xong<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4168\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/dat-cho-mobile-r49-14.png\" alt=\"\" width=\"600\" height=\"254\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 5: <\/strong>Nh\u1ea5n <strong>Xong<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4167\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/dat-cho-mobile-r49-15.png\" alt=\"\" width=\"800\" height=\"530\" \/><\/p>\n<ul>\n<li>Ch\u01b0\u01a1ng tr\u00ecnh s\u1ebd ghi nh\u1eadn s\u1ed1 ti\u1ec1n gi\u1ea3m \u0111i trong ph\u1ea7n<strong> Tr\u1ea3 l\u1ea1i \u0111\u1eb7t c\u1ecdc<\/strong> (tr\u00ean b\u00e1o c\u00e1o ho\u1ea1t \u0111\u1ed9ng trong ca) v\u00e0 t\u1ef1 \u0111\u1ed9ng sinh phi\u1ebfu chi t\u01b0\u01a1ng \u1ee9ng tr\u00ean web Qu\u1ea3n l\u00fd.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4176\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/dat-cho-mobile-r49-17.png\" alt=\"\" width=\"800\" height=\"485\" \/><\/p>\n<h4><strong>2.3. Nh\u00e2n vi\u00ean ghi nh\u1eadn sai th\u00f4ng tin kh\u00e1ch h\u00e0ng<\/strong><\/h4>\n<p>Tr\u01b0\u1eddng h\u1ee3p nh\u00e2n vi\u00ean ghi nh\u1eadn sai th\u00f4ng tin kh\u00e1ch h\u00e0ng, c\u1ea7n th\u1ef1c hi\u1ec7n h\u1ee7y th\u00f4ng tin \u0111\u1eb7t ch\u1ed7 c\u1ee7a kh\u00e1ch v\u00e0 l\u1eadp l\u1ea1i, chi ti\u1ebft nh\u01b0 sau:<\/p>\n<h5><strong>2.3.1. Tr\u01b0\u1eddng h\u1ee3p v\u1eabn trong ca l\u00e0m vi\u1ec7c c\u1ee7a thu ng\u00e2n<\/strong><\/h5>\n<p><strong>B\u01b0\u1edbc 1: <\/strong>Nh\u1ea5n bi\u1ec3u t\u01b0\u1ee3ng <strong>3 g\u1ea1ch <\/strong><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4164 alignnone\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/icon-3-vach.png\" alt=\"\" width=\"40\" height=\"31\" \/>, nh\u1ea5n ch\u1ecdn <strong>S\u1ed5 \u0111\u1eb7t ch\u1ed7<\/strong>.<\/p>\n<p><strong>B\u01b0\u1edbc 2: <\/strong>Tr\u00ean th\u00f4ng tin \u0111\u1eb7t ch\u1ed7 ghi sai, nh\u1ea5n bi\u1ec3u t\u01b0\u1ee3ng\u00a0<strong> 3 ch\u1ea5m <\/strong>\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4154\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/icon-3-cham.png\" alt=\"\" width=\"19\" height=\"35\" \/>, ch\u1ecdn <strong>H\u1ee7y \u0111\u1eb7t ch\u1ed7<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4173\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/dat-cho-mobile-r49-16.png\" alt=\"\" width=\"800\" height=\"485\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 3: <\/strong>T\u00edch ch\u1ecdn <strong>X\u00f3a phi\u1ebfu thu ti\u1ec1n \u0111\u1eb7t c\u1ecdc<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4174\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/dat-cho-mobile-r49-8-1.png\" alt=\"\" width=\"600\" height=\"170\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 4: <\/strong>Nh\u1ea5n <b>\u0110\u1ed3ng \u00fd<\/b>.<\/p>\n<h5><strong>2.3.2. Tr\u01b0\u1eddng h\u1ee3p thu ng\u00e2n \u0111\u00e3 \u0111\u00f3ng ca l\u00e0m vi\u1ec7c<\/strong><\/h5>\n<p><strong>B\u01b0\u1edbc 1: <\/strong>Nh\u1ea5n bi\u1ec3u t\u01b0\u1ee3ng <strong>3 g\u1ea1ch <\/strong><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4164 alignnone\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/icon-3-vach.png\" alt=\"\" width=\"40\" height=\"31\" \/>, nh\u1ea5n ch\u1ecdn <strong>S\u1ed5 \u0111\u1eb7t ch\u1ed7<\/strong>.<\/p>\n<p><strong>B\u01b0\u1edbc 2: <\/strong>Tr\u00ean th\u00f4ng tin \u0111\u1eb7t ch\u1ed7 ghi sai,\u00a0nh\u1ea5n bi\u1ec3u t\u01b0\u1ee3ng\u00a0<strong>3 ch\u1ea5m <\/strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4154\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/icon-3-cham.png\" alt=\"\" width=\"19\" height=\"35\" \/>, ch\u1ecdn <strong>H\u1ee7y \u0111\u1eb7t ch\u1ed7<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4173\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/dat-cho-mobile-r49-16.png\" alt=\"\" width=\"800\" height=\"485\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 3: <\/strong>T\u00edch ch\u1ecdn <strong>Tr\u1ea3 l\u1ea1i ti\u1ec1n c\u1ecdc<\/strong>.<\/p>\n<p><strong>B\u01b0\u1edbc 4: <\/strong>Nh\u1eadp s\u1ed1 ti\u1ec1n \u0111\u1eb7t c\u1ecdc tr\u00ean th\u00f4ng tin \u0111\u1eb7t ch\u1ed7 ghi nh\u1eadn sai. Nh\u1ea5n <strong>Xong<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4155\" src=\"\/vi\/wp-content\/uploads\/2018\/02\/dat-cho-mobile-r49-9.png\" alt=\"\" width=\"600\" height=\"170\" \/><\/p>\n<p><strong>B\u01b0\u1edbc 5:\u00a0<\/strong>Th\u1ef1c hi\u1ec7n l\u1eadp l\u1ea1i \u0111\u1eb7t ch\u1ed7 cho kh\u00e1ch.<\/p>\n<p><em><strong>Ch\u00fac Anh\/Ch\u1ecb th\u1ef1c hi\u1ec7n th\u00e0nh c\u00f4ng !<\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. T\u1ed5ng quan\u00a0 B\u00e0i vi\u1ebft n\u00e0y h\u01b0\u1edbng d\u1eabn c\u00e1ch x\u1eed l\u00fd c\u00e1c t\u00ecnh hu\u1ed1ng li\u00ean quan \u0111\u1ebfn \u0111\u1eb7t c\u1ecdc v\u00e0 \u0111\u1eb7t ch\u1ed7 c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean ph\u1ea7n m\u1ec1m, gi\u00fap nh\u00e0 h\u00e0ng qu\u1ea3n l\u00fd ch\u00ednh x\u00e1c c\u00e1c kho\u1ea3n ti\u1ec1n \u0111\u1eb7t c\u1ecdc v\u00e0 th\u00f4ng tin \u0111\u1eb7t ch\u1ed7. M\u1ee5c \u0111\u00edch l\u00e0 h\u1ed7 tr\u1ee3&#8230;<\/p>\n","protected":false},"author":125,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[1044,1045],"ht-kb-tag":[],"class_list":["post-4152","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-dat-cho","ht_kb_category-dat-cho-tablet-thu-ngan"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>H\u01b0\u1edbng d\u1eabn x\u1eed l\u00fd s\u1ed1 ti\u1ec1n kh\u00e1ch \u0111\u1eb7t c\u1ecdc trong tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u1ee7y \u0111\u1eb7t ch\u1ed7 ho\u1eb7c do nh\u00e2n vi\u00ean ghi nh\u1eadn sai tr\u00ean m\u00e1y t\u00ednh b\u1ea3ng - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn CUKCUK Vi\u1ec7t Nam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"\/vi\/kb\/xu-ly-so-tien-khach-dat-coc-trong-truong-hop-khach-huy-dat-cho-hoac-do-nhan-vien-ghi-nhan-sai-so-tien\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"H\u01b0\u1edbng d\u1eabn x\u1eed l\u00fd s\u1ed1 ti\u1ec1n kh\u00e1ch \u0111\u1eb7t c\u1ecdc trong tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u1ee7y \u0111\u1eb7t ch\u1ed7 ho\u1eb7c do nh\u00e2n vi\u00ean ghi nh\u1eadn sai tr\u00ean m\u00e1y t\u00ednh b\u1ea3ng - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn CUKCUK Vi\u1ec7t Nam\" \/>\n<meta property=\"og:description\" content=\"1. 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